Interviewed on 23 Jan 09
Andrew James, Partner
So what makes us different?
Customized hosting on a budget - All of our hosting accounts are suited to personal and small business budgets. Our hosting is provided on Quad Core Intel servers so your not don’t even sacrifice quality for being on budget!
Added value services (bolt-on’s) - Were the only web hosts in the UK to offer added value services that you can simply bolt on to your hosting account. These include web design, blog installs, Google inclusion, SEO marketing and just about anything else you need, all you need to do is ask!
30 Days of FREE hosting - for every new hosting account. Pay nothing for your first 30 days, then decide if you like our service or not.
Trust Hosted Web with your website and you’ll never look back.
What unique selling points do you offer?
Definatly our bolt on services, we will undertake any job the customer needs done at a very reasonable price. We can help them set up their website, ecommerce web shop, email, blog or even take on a brand new venture!
Describe the services you offer?
The service of keeping a website online and available to the public 24/7/365 with absolute minimum downtime and efficient, fast access at all times.
Describe your target market?
The general public (people wanting a personal web presence), small to medium businesses, entrepreneurs.
How is your company planning for the future?
We will still be offering the same great services, with software solutions and hardware changing at the rate it is I’m sure we’ll be even faster with even more value added solutions for our customers to choose from.. Oh yes, and we’ll still be giving every customer the personal service they deserve!
What benefits can you offer your customers?
For extremely high industry leading services at a budget price you really need to try our services out. We offer 30 days free on all accounts to prove our worth and we rarely see a customer cancel after the trial.
How do you support your customers?
We have a 24 hour helpdesk system which all customers have instant access to. We aim to answer all support query’s within 2 working hours. Our customers can rate our responses and helpfulness and we use this data to continually improve where needed.