Interviewed on 20 Oct 09
Robert Simmons, Director
Established in 2008, Freewind Hosting is a company which provides web hosting and website design services to clients throughout the UK. We offer an all-inclusive service to our customers with excellent products at competitive prices.
Freewind Hosting provides an extensive range of internet services for both business and home users alike. The product offerings include shared and reseller hosting, domain registration and dedicated servers. We believe so strongly in our product offerings that we offer a full 30 day money back guarantee on all shared and reseller hosting plans.
At Freewind Hosting we are a team of professional, passionate individuals who strive for high levels of customer satisfaction. Experience the difference with Freewind Hosting today.
What unique selling points do you offer?
Freewind Hosting provides all users with free 24/7 support and guarantees all purchases for a full 30 days. We provide a free online backup service to all hosting clients, making a total of 56 backups a month of your site and e-mails.
Describe the services you offer?
Freewind Hosting provides web hosting and reseller hosting services throughout the UK. Our website hosting customers benefit from free 24/7 support and a full 30 day money back guarantee for added piece of mind. We offer both parallels Plesk and cPanel control panels making it easy for customers to manage their online presence.
Describe your target market?
Freewind Hosting provides web hosting and reseller hosting to both home and business users alike. All packages offered provide room for you to expand your online presence all at a great low price and a service without compromise.
How is your company planning for the future?
Freewind Hosting has made significant investment in its infrastructure and in its service offerings. We continuously commit to making significant investments in new technologies, providing customers with new features and products.
What benefits can you offer your customers?
At Freewind Hosting we believe so strongly in our product offerings that we provide all customers with a full 30 day money back guarantee on all hosting services. As an added extra to all customers we deliver free training videos, free website transfer services and a support service which exceeds our customer’s expectations.
How do you support your customers?
We provide 24/7 ticketing support with a 4 hour initial response and 8 hour resolution SLA guarantee. Telephone support is also available free of charge to all customers.
